Shipping Policy

Thank you for shopping with Universal Cart! We’re committed to delivering your order as quickly and affordably as possible.

Shipping Times

- Processing Time: Orders are typically processed within 1-3 business days.
- Shipping Time:
  • Canada & USA: 5-10 business days

    International: 10-20 business days
(Shipping times may vary based on destination, customs, and holidays.)

Shipping Rates

- Shipping charges are calculated at checkout based on your location and order weight.
- Occasionally, we offer free shipping promotions, which will be clearly communicated on our website.

Tracking Your Order

- Once your order ships, you’ll receive an email with a tracking number so you can follow its journey.

Customs & Import Taxes

- International orders may be subject to customs fees, import taxes, or other charges.
- These fees are the buyer’s responsibility.

Delays & Issues

- Shipping delays can happen due to weather, postal backlogs, or customs inspections.
- If your order seems unusually delayed, please contact us at support@universalcart.ca, and we’ll help track it down.

Wrong Address

- Please double-check your shipping address at checkout.
- If you spot an error after placing your order, contact us ASAP.
- Orders already shipped to the wrong address due to an incorrect entry are not eligible for free replacement.

Questions?

We’re always here to help. Email us anytime at support@universalcart.ca.